FAQ

Welcome to Ride Tours, here are some of the questions we’ve had in the past, if you have any others please feel free to give me a call!

1 – What type of accommodation is included?
We stay at a brilliant hostel called Port Campbell Hostel and rooms are mixed dormitory style, so sharing with 6-10 others. The rooms are large, clean and new. 

2 – Can we upgrade to a private double/twin?
There are limited upgrades available at a cost (seasonal pricing, around $35p/p). We will help you book a room, but we can never guarantee a double for you. A dorm bed is always guaranteed.

3 – What bus do you use?
We use comfortable, clean minibuses, with A/C and perfect for our tour, but it is not a large coach bus. 

4 – Why can’t I bring my large luggage?
We are a backpacker company. We are trying to keep our costs as low as possible to keep this tour cheap. Adding a trailer is an unnecessary cost for a 2-day tour. If you are having trouble storing your luggage at your hostel/hotel in Melbourne email me or call me days before the tour and we will sort it out.

 

5- Do you have age restrictions?
We don’t have age restrictions, but we don’t have a child price, and they can’t stay in dorm rooms. The tour is aimed at young travellers and people who are young at heart. This means the activities, the music played on the bus and the general atmosphere is lively.

 

6- Can I pay by cash on the day?
Of course!! Just call me on my mobile 0432 586 183 and make the booking by phone. We will take a credit card number as security to ensure you show up on the day. The card is only ever charged if you fail to show up for the tour. You can cancel for free up to 48 hours before the tour, and we will charge 50 percent of the price if cancelling within 48 hours before the trip and the full price if you cancel within 24 hours.

 

7- Why aren’t you on Trip Advisor?
For some reason only known to them, we are not yet on their site.